a44k Terms and Conditions

2.1 Age Eligibility

You must be at least 21 years old to create and use an account on the a44k platform. This service is only for those aged 21 and above. Registration by minors is strictly prohibited. We may ask you to submit identification for age verification at any time.

2.2 Registration Requirements

• Each individual may only create one account — multiple accounts are strictly prohibited.
• All information provided at the time of registration (name, date of birth, email, mobile number) must be completely truthful and accurate.
• Providing false information will result in the permanent closure of the account and the balance may be forfeited.
• Any change in information must be reported to the support team immediately.

2.3 One Person One Account Policy

Operating multiple accounts from the same person, the same IP address, the same device, or the same payment method will be treated as bonus abuse. In such cases, all accounts will be closed and any associated winnings and bonuses will be cancelled.

3.1 Password and Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are personally responsible for any activity carried out from your account. Avoid disclosing your login details to any third party.

3.2 Account Verification (KYC)

Before processing a withdrawal request, or when we deem it necessary, you may be asked to submit the following documents to confirm your identity:

• A scanned copy of your National ID (NID) or passport.
• A recent selfie (with your ID).
• Proof of the payment method used (screenshot of bKash / Nagad / Rocket).

If verification is not completed within the specified time, the withdrawal process may be put on hold.

3.3 Account Inactivity

If there is no login or transaction for 12 (twelve) consecutive months, the account may be marked as inactive. Contact the support team to recover an inactive account.

4.1 Deposit Rules

Three methods are currently available for depositing funds into a44k: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500. Deposits made by a third party are strictly prohibited — you must use only your own payment account.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• The standard processing time for withdrawals is 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used when depositing into the account.
• Any applicable wagering requirements (if any) must be met before withdrawal.
• Additional verification may be required for large withdrawal amounts.

4.3 Transaction Responsibility

a44k is not responsible for lost or delayed transactions due to incorrect or incomplete information provided. In the event of a technical issue with the payment system, we will try to resolve it as quickly as possible. In cases of suspicious transactions, we reserve the right to put payments on hold until an investigation is completed.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times (you must wager the deposit plus the bonus 15 times). For example, if you receive a ৳1,000 bonus on a ৳1,000 deposit, you must place a total of ৳30,000 in bets before withdrawing.

5.2 General Terms for Bonus Use

• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• Each promotion has its own validity period and terms — it must be used within the date stated on the offer page.
• Only one promotion can be active at a time when receiving a bonus.
• a44k reserves the right to change, suspend, or cancel any promotion.
• If bonus abuse is suspected, the account may be subject to investigation.

5.3 VIP Cashback Program

a44k has five VIP tiers and each tier comes with a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

You can advance to a higher VIP tier through consistent activity. The specific benefits and terms for each tier are announced separately.

6.1 Validity of Bets

Once confirmed, a bet cannot be cancelled or changed. a44k reserves the right to cancel bets that were accidentally accepted due to a technical error. Bets placed outside the designated time or after an event has started will be considered void.

6.2 Payout of Winnings

After the result is confirmed, the amount from winning bets will be credited to the account. In the case of a disputed result, payment may be held until an investigation is completed. Unusually large winnings resulting from a software error will be subject to review.

6.3 Quotas and Limits

a44k reserves the right to set a maximum bet amount for any player. If an unusual betting pattern is detected, the account may be subject to review.

9.1 Self-Regulation Tools

Players can set the following limits on their accounts:

• Daily, weekly, or monthly deposit limits.
• Daily or weekly loss limits.
• Option to temporarily suspend your account for a specific period.
• Permanent Self-Exclusion.

9.2 Support

If you notice signs of gambling addiction, contact our 24/7 live chat support immediately or email us at [email protected]. You will find more detailed information and support resources on our Responsible Gaming page.

10.1 Closure at Player's Request

Any player may request to close their account at any time. The request must be submitted in writing to the support team. An opportunity to withdraw all withdrawable balance will be provided before the closure.

10.2 Suspension by a44k

We may suspend or close an account without notice in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Suspicion of fraudulent or deceptive activity.
• Legal obligations related to money laundering.
• Instructions from a regulatory authority.

12.1 Changes to Terms and Conditions

a44k reserves the right to modify these Terms and Conditions at any time. Where applicable, we will notify you of any changes via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the new terms.

12.2 Legal Jurisdiction

Any dispute relating to these Terms and Conditions will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the applicable legal process will be followed.

12.3 Contact

If you have any questions or need clarification regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support (in Bengali)